Frequently Asked Questions. All Products. Q: Can I return my purchase if I’m not satisfied with it? A: Please check Amazon’s return policy for more details. Q: Is my product waterproof? A: The majority of PleasureHub products are fully waterproof. However to check this, please check the product detail page. Q: How do I store my item? A: The best way to store your item is in a cool, dry place, out of direct sunlight and ensure products have been fully cleaned and dried before storing. Rechargeable Products. Q: How do I know if my rechargeable product is charging? A: Some products have LED lights that will light up when charging, although this is different for each item. Please check the instruction manual or how to use instructions for this. Q: I have lost the USB lead or mains adapter for my product, how do I obtain a new one? A: If you have lost the adapter please contact the customer services or purchase a new one directly through Amazon. . PleasureHub. DISCOVER OUR RANGE SEE MORE PleasureHub. DISCOVER OUR RANGE SEE MORE Fast, discreet delivery. Secure Amazon checkout. Amazon exclusive. Fast, discreet delivery. Secure Amazon checkout. Amazon exclusive. Sign up for first access to offers, sales & latest products Thanks! You're now subscribed. Email Subscribe *No spam, only high-quality curated content.