Frequently Asked Questions.

All Products.

Q: Can I return my purchase if I’m not satisfied with it?

A: Please check Amazon’s return policy for more details.


Q: Is my product waterproof?

A: The majority of PleasureHub products are fully waterproof. However to check this, please check the product detail page.


Q: How do I store my item?

A: The best way to store your item is in a cool, dry place, out of direct sunlight and ensure products have been fully cleaned and dried before storing.

Rechargeable Products.

Q: How do I know if my rechargeable product is charging?

A: Some products have LED lights that will light up when charging, although this is different for each item. Please check the instruction manual or how to use instructions for this.


Q: I have lost the USB lead or mains adapter for my product, how do I obtain a new one?

A: If you have lost the adapter please contact the customer services or purchase a new one directly through Amazon. .

PleasureHub.

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PleasureHub.

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